Privacy Policy

Introduction

Welcome to https://louisville-dissociative-disorder-therapy.denvermentalhealthcare.com (hereafter referred to as “Louisville Dissociative Disorder Therapy” or “we”). We are dedicated to maintaining the privacy and security of your personal data. This Privacy Policy explains our practices regarding the collection, handling, and protection of information from our website visitors, users, and clients.

Scope

This policy covers all aspects of our online presence, including but not limited to, our official website, mobile applications, online services, and products. It is important to be aware that this Privacy Policy does not extend to third-party websites or services linked from our platform. These entities have their own privacy practices, and we encourage you to review their policies before providing any personal information.

Processing Activities

Our Privacy Policy governs your interactions with us in the following scenarios:

Utilizing our applications and online services as an authorized user.
Visiting and navigating our websites linked to this policy.
Engaging with communication channels initiated by us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal information for different purposes. This includes:

Account Information: Details required to set up and manage user accounts, including usernames, passwords, and account settings.
Payment Information: Data related to transactions, such as payment method details, billing addresses, and order history.
Financial Information: Personal financial data, such as bank account numbers or credit card information (only when securely processed through authorized third-party payment gateways).
Purchase Information: Details about products or services purchased from us, including quantities, prices, and purchase dates.
Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses, device IDs, and location data.
Location Data: Information about your geographical location when you interact with our services (obtained with your consent).
Feedback: Comments, suggestions, and reviews you provide to enhance our products and services.
Social Media Information: Data from social media platforms when you connect or engage with us through these channels.
Product Information: Details about the products or services you show interest in or purchase from our website.

We collect this data through multiple sources, including direct user input, tracking technologies, and third-party providers.

Cookies

We use cookies to enhance your experience on our websites and for analytical purposes. Cookies are small text files stored on your browser that enable us to recognize your device and gather specific types of information:

Strictly Necessary Cookies: Essential for website functionality, ensuring secure access, and maintaining user sessions.
Preference Cookies: Customizing your preferences, language settings, and ad personalization.
Analytics Cookies: Tracking visitor behavior and gathering statistical data to improve our services.

Users can manage their cookie choices through our Cookie Manager, allowing them to control which types of cookies are set on their devices.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the purpose has been met or the legal retention period expires, we securely delete or anonymize the data to prevent re-identification.

Security Measures

Louisville Dissociative Disorder Therapy implements robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

Encryption of sensitive data during transmission and storage.
Employing secure third-party processing partners who adhere to strict privacy standards.
Regularly reviewing and updating our security practices to adapt to new threats.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. If you are a parent or guardian and believe we have collected data from your child, please contact us using the details provided below, and we will take immediate steps to delete that information.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

Access and rectification of your data.
Erasure or deletion of your data.
Restriction on how your data is processed.
Right to portability, allowing you to transfer your data to another controller.
Objection to the processing of your data for certain purposes.
Non-discrimination in our services based on your exercise of rights.
The right to lodge complaints with a supervisory authority or file appeals/complaints with us directly.

To exercise these rights, please reach out to our Privacy Team via the contact information provided below. We will respond to your requests as required by applicable laws and regulations.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be clearly communicated through our website or by directly notifying affected users. We encourage you to review this page periodically to stay informed about how we protect your data.

Contact Information

For any questions regarding privacy, data protection, or to exercise your rights, please contact us:

Email: contact@louisville-dissociative-disorder-therapy.denvermentalhealthcare.com
Address: Louisville Dissociative Disorder Therapy, [Street Address], [City, State, ZIP Code]

We value your trust in our commitment to data privacy and security.